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While booking a consultation is not a requirement, it is highly recommended for individuals seeking personalized advice or information regarding wigs, hair toppers, hair systems, or those wishing to place a custom order. For those not requiring such personalized assistance, you are more than welcome to book a spa or shopping appointment to visit the showroom. It's important to note that if you book a shopping appointment and find yourself in need of in-depth information about custom orders or require personalized product guidance, you will be prompted to book a separate consultation. This policy ensures that showroom visits remain focused on trying on and purchasing products, while consultations are reserved for detailed, customized inquiries. The showroom staff are primarily equipped to assist with trying on and purchasing products, so selecting the appropriate type of appointment to suit your needs is essential.

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You will receive a confirmation email (usually during business hours) which will contain all the details of your appointment. If you do not receive the email within a reasonable time frame, consider checking your spam or junk folder.

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* A booking fee is mandatory to secure your appointment. The booking fee is non-refundable, but will be applied towards your spa service, consultation or purchase if you choose to make a purchase. Once the booking fee is paid, you will receive your appointment confirmation via email or phone. If you need further assistance regarding your appointment confirmation, contact us at 1-201-917-5113.

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